Privacy Policy

1. Introduction

dior88b ("we", "our", "us") operates the online gaming platform accessible at dior88b.lat, providing casino games, sports betting, slots, fishing games, and related entertainment services primarily to players based in Malaysia. This Privacy Policy describes how dior88b collects, processes, stores, discloses, and protects personal data in connection with your use of our website, mobile applications, and any related services (collectively, the "Platform").

By registering an account, accessing, or continuing to use the dior88b Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Platform immediately.

2. Information We Collect

dior88b collects personal data through various means in the ordinary course of providing our services. The categories of information we may collect include, but are not limited to:

• Identity Information: Full legal name, date of birth, nationality, and government-issued identification (such as MyKad number or passport number) required for Know Your Customer (KYC) verification.
• Contact Information: Email address, Malaysian mobile phone number, and residential or mailing address.
• Account Data: Username, password (stored in hashed form only), account preferences, and membership tier.
• Financial Data: Payment method details, transaction history, deposit records, withdrawal requests, and bank account information as required to process payments via Touch n Go eWallet, DuitNow, Maybank2u, CIMB Clicks, Public Bank, Boost, GrabPay, FPX, and cryptocurrency wallets.
• Gaming Activity: Bets placed, games accessed, win/loss records, session duration, and wager history for the purposes of account management, responsible gaming monitoring, and fraud prevention.
• Technical Data: IP address, browser type and version, operating system, device identifiers, time zone settings, and access logs collected automatically when you use the Platform.
• Communications Data: Records of correspondence with our customer support team, including live chat transcripts and emails, which may be retained for quality assurance and dispute resolution purposes.
• Marketing Preferences: Your stated opt-in or opt-out choices regarding promotional communications from dior88b.

3. How We Use Your Information

dior88b uses the personal data we collect for the following purposes:

• To create, verify, and maintain your dior88b account and membership profile.
• To process deposits, withdrawals, and financial transactions securely through your chosen Malaysian payment channels.
• To fulfil our legal and regulatory KYC/AML (Anti-Money Laundering) obligations, including verifying your identity before processing withdrawals above specified thresholds.
• To monitor and enforce responsible gaming practices, including detecting signs of problem gambling behaviour and applying self-exclusion tools where requested.
• To communicate with you regarding account-related matters, security alerts, policy updates, and service notifications.
• To send you promotional offers, bonuses, and marketing communications — but only where you have given explicit consent or where we have a legitimate interest to do so, and always subject to your right to opt out at any time.
• To analyse Platform usage patterns, improve our services, personalise your gaming experience, and develop new features.
• To detect, investigate, and prevent fraudulent transactions, unauthorised access, and other illegal activities.
• To comply with applicable laws, court orders, or regulatory directives issued by competent authorities.

4. Legal Basis for Processing

Where applicable under data protection law, dior88b processes your personal data on the following legal bases:

• Contractual Necessity: Processing is required to fulfil our obligations under the account registration agreement and to provide the services you have requested.
• Legal Obligation: Processing is necessary for compliance with Malaysian PDPA 2010, AML regulations, and any other applicable legal requirements.
• Legitimate Interests: Processing is carried out in pursuit of dior88b's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided such interests are not overridden by your fundamental rights and freedoms.
• Consent: Where processing is based on your consent (for example, for direct marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Disclosure to Third Parties

dior88b does not sell your personal data. We may, however, share your information with carefully selected third parties in the following circumstances:

• Payment Processors: We share necessary financial details with licensed payment service providers, including Malaysian e-wallet operators (Touch n Go, Boost, GrabPay), banking institutions (Maybank, CIMB, Public Bank, Hong Leong), DuitNow, FPX, and cryptocurrency payment gateways, solely to process your transactions.
• Identity Verification Providers: We engage regulated KYC service providers to verify your identity documents as required by our compliance obligations. These providers are bound by strict confidentiality agreements.
• Technology and Hosting Partners: Our Platform is hosted on secure cloud infrastructure. Hosting and technology partners may have limited access to data solely for the purpose of maintaining and operating the Platform on our behalf.
• Game Providers: Third-party game studios and software providers that supply games on our Platform may receive anonymised session or technical data to support game functionality. They do not receive your full personal profile.
• Regulatory and Law Enforcement Authorities: We may be required to disclose personal data to government bodies, regulators, or law enforcement agencies in Malaysia or other jurisdictions if compelled by applicable law, court order, or regulatory directive.
• Fraud Prevention Agencies: In cases of suspected fraud, cheating, or money laundering, dior88b may share relevant data with industry fraud prevention networks and relevant authorities.

All third parties to whom we disclose personal data are required by contract to maintain appropriate security standards and to use the data only for the specified purpose.

6. Cookies & Tracking Technologies

dior88b uses cookies and similar tracking technologies (such as pixel tags and local storage) to operate the Platform effectively and to improve your experience. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to your dior88b account. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred display options, and last-visited game categories so that we can personalise your experience.
• Analytical Cookies: Help us understand how members use the Platform — which pages are most visited, where users drop off, and how navigation flows. This data is used in aggregate form to improve our services.
• Marketing Cookies: Used to deliver relevant promotions and to measure the effectiveness of our marketing campaigns. These are only set where you have provided consent.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the dior88b Platform.

7. Data Retention

dior88b retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention practices are as follows:

• Account Data: Retained for the duration of your active membership and for a minimum of five (5) years following account closure, in accordance with AML regulatory requirements.
• Transaction Records: Financial transaction records are retained for a minimum of seven (7) years as required under Malaysian financial regulations and international AML standards.
• KYC Documents: Identity verification documents are retained for the period required by our regulatory obligations, typically a minimum of five (5) years after the end of the business relationship.
• Support Communications: Customer service correspondence is retained for up to three (3) years for quality assurance and dispute resolution purposes.
• Marketing Data: Marketing preference records are retained until you withdraw consent or for a maximum of two (2) years from last interaction, whichever comes first.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents reconstruction of your identity.

8. Security Measures

dior88b implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• End-to-end 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Password hashing using industry-standard one-way algorithms. dior88b staff cannot view your password in plain text.
• Two-factor authentication (2FA) options available to all registered members for additional account security.
• Regular third-party penetration testing and security audits of our Platform infrastructure.
• Strict internal access controls ensuring that only authorised personnel with a demonstrable business need may access personal data.
• PCI-DSS compliant payment processing — we do not store full card numbers on our servers.
• Continuous monitoring of our systems for anomalous activity, intrusion attempts, and data breach indicators.

9. Your Rights

As a dior88b member, you hold specific rights in relation to your personal data. You may exercise any of the following rights by submitting a written request to our support team:

• Right of Access: You have the right to request a copy of the personal data dior88b holds about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict processing of your data in certain circumstances, such as while the accuracy of data is being contested.
• Right to Data Portability: Where processing is carried out by automated means based on your consent or on a contract, you have the right to receive your data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though dior88b may be required to continue processing where we can demonstrate compelling legitimate grounds.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without penalty, though this will not affect any processing already carried out.

Requests will be processed within thirty (30) calendar days. Where a request is particularly complex or numerous, we may extend this period by an additional sixty (60) days, in which case we will notify you of the extension and the reasons for it. There is no charge for reasonable requests; however, dior88b reserves the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.

10. Protection of Minors

The dior88b Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of our mandatory KYC process, and accounts found to belong to underage individuals will be immediately suspended and all funds returned in accordance with applicable regulations.

If you have reason to believe that a minor has provided personal data to dior88b or has registered an account on our Platform, please contact us immediately at the address provided in Section 12. We take the protection of minors extremely seriously and will act swiftly upon receiving such a notification.

11. Changes to This Policy

dior88b reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The revised policy will be published on this page with an updated effective date.

Where changes are material — meaning they significantly affect how we collect or use your personal data — we will notify registered members via email or a prominent notice on the Platform at least seven (7) days prior to the changes taking effect. Your continued use of the Platform after the effective date of any revised policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how dior88b is protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please do not hesitate to get in touch with our Data Protection team. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email: [email protected]

This Privacy Policy was last reviewed and approved by the dior88b Compliance Team on 1 January 2026. It supersedes all prior privacy notices and data protection statements previously published by dior88b.